Small business owners seem to think that the customer is merely an interference. But how can you get your customers all pumped up and ready to do business with you again?

Intranets and extranets are now available that meet the rigorous security requirements of the healthcare industry.

If you?ve been in business very long, you?ve likely heard it all! You know, the irate customer who is going to sue you over the nineteen dollar product that they claim is bogus; the one that?s going to ?shut your business down? because they conjure up in their minds that you might have breeched your privacy policy, or the one that takes complete advantage of your money-back guaranty. My favorite has to be the one that calls and screams vulgarities into the phone for apparentl...

Are Christians taking advantage of other Christians in business by expecting a discount? If you are a Christian are you obligated to finding a Christian for products and services? This bold article takes an honest look at Christian business ethics.

Here are 6 sure-fire ways to get demanding, angry, and unreasonable customers to back down

Somehow, this philosophy/policy of, ?The customer is always right? has been branded into the consumer?s psyche and repeatedly shoved in the face of business owners, managers, and employees. When was the last time you really took a look at this philosophy and considered all the ramifications?

Sometimes we need to be told outright what?s going on, how to do something, how to make it, without huge amounts of hype, gloss and flash and he does just that.

Do you provide a service to your customers? You do, if you do any type of work. Are you interested in setting yourself apart from the pack? If so, you can make more money as long as you are committed to providing service that goes above and beyond what is expected.

After purchasing my new device FasTrak and registering my account on the net, I placed the device near to my vehicle?s dashboard near enough so as to the interceptors would countercheck my signal so that when I drive through the Fastrak traffic lane, my dues would be deducted proportionately.

Call center script creation has many pitfalls that can leave your operators and your callers confused. Here are some suggestions for clear communication.